Kaizen
Kaizen is small improvement by everyone, every day, at the place where the work happens. Digital Assistants help with the daily work and spot what could be better.
Chiles & Company
MaxKnow, a Knowledge and Recursive Improvement Platform.
Works with Microsoft 365
MaxKnow turns your company's knowledge into Digital Assistants that help run operations, accounting, sales, digital marketing and e-commerce work, right inside the Microsoft 365 you already use.
Backed by 18 C-level operating partners with 800+ years of combined experience.
Your company knowledge, put to work alongside the systems you already run
It's kaizen that never sleeps: Digital Assistants help with the daily work, spot what could be better, and your shop's playbook gets better every day.
Where MaxKnow fits
Your team + MaxKnow Digital Assistants.
Your company knowledge, put to work alongside the systems you already run. Those systems stay the systems of record.
01
Your systems
Keep the records. They stay the systems of record.
02
MaxKnow + Digital Assistants
Quality, maintenance, S&OP, compliance, and front-office work, inside Microsoft 365.
How it works for you
From first call to a working assistant.
01
Book a discovery session
A free 30-minute call about the work you want off your team's plate.
02
We set it up in about 10 days
We do the setup. Your team stays on their day jobs.
03
It goes live with your team
Your assistant starts on real work, and a named person on your team approves what it drafts.
04
It gets better every month
Updated monthly with new knowledge, learnings and skills.
Marketplace
Three popular picks.
Customer Service Assistant
Order status and ship dates, return (RMA) and warranty claim intake, service request logging.
Pricing in your free 30-minute discovery sessionEstimator Assistant
Configures products to spec, prices them, and builds the quote and bill of materials for your review.
Pricing in your free 30-minute discovery sessionFull Operations Table
Operations Manager, Supply Chain Manager, Buyer / Planner and Quality Manager assistants, working together.
Pricing in your free 30-minute discovery session
Why it works
Five reasons the layer holds.
01
You stay in control
People review the knowledge and approve the work.
02
It keeps working, always
Every screen, record, approval, and rule keeps working, even on a bad day.
03
Unlimited users
Add people and assistants without paying per head.
04
Predictable spend
You pay for results, not seats: routine work costs less as it scales.
05
Your know-how, captured
The know-how of 18 C-level operating partners with 800+ years of combined experience is in the knowledge base.
Digital Assistants
Assistants for named work.
Each Digital Assistant drafts the work. A named person approves it.
Sales
Lead follow-up and pipeline assistant
Customer service
Customer Service Assistant
Operations
Order desk assistant
Planning
S&OP planning assistant
Finance
Finance (FP&A) assistant
Quality and CI
Quality assistant
Wisdom
Kaizen, and learnings you approve.
Learnings you approve
A learning does not change the playbook by itself. Every learning names its evidence and an owner, and a person approves it before the playbook changes.
How we start
Leaders first.
01
Leaders first
Your CEO and leadership team get their Digital Assistants and training first, then champion adoption with their teams.
02
BMA operating partners
Operating partners from Biltmore Management Advisors support implementation and Lean coaching.
FAQ
Questions we hear first.
- How long is the agreement?
- Pricing and agreement terms are covered in your free 30-minute discovery session.
- What does “updated monthly” mean?
- Every month, each assistant gets new knowledge, learnings and skills for its function, plus leading thought-leader knowledge. A person on your team approves any learning before your playbook changes.
- What about our data?
- Your data stays yours. Nothing changes in your live system without your sign-off, and we walk through where your data lives and who can see it in the discovery session.
- Does it work with the systems we already run?
- Yes. MaxKnow works alongside the systems you already run and inside the Microsoft 365 your team already uses. Those systems stay the systems of record.
Discovery session
