Wisdom
Distilled wisdom from current and past thought leaders.
These are our summaries for Goldratt, Jim Collins, Deming, Imai, Taguchi, and Covey. They are the thinkers behind how we run operations. The books remain the books.
Learnings
A learning does not change the playbook by itself.
Every learning names its evidence and an owner, and a person approves it before the playbook changes. Kaizen, in lowercase, is the daily habit: small improvement, tested, then standardized.
The leaders
What we carry forward.
Eliyahu Goldratt
The pace of the system is set by its constraint. Speeding up a step that is not the constraint does not raise throughput.
Jim Collins
The right people are in the seats, the current facts are faced, and a simple aim is held long enough to compound.
W. Edwards Deming
Improve the system. Separate common-cause variation from a special cause before you change the process. Educate people, and drive out fear.
Masaaki Imai
Kaizen is small improvement by everyone, every day, at the place where the work happens. Design a better way, test it, verify it, standardize it, then improve it again.
Genichi Taguchi
Quality is designed in so the result stays stable when conditions shift, rather than inspected in after the work is done.
Stephen R. Covey
Renewal of people is part of the operating system. The FranklinCovey habit titled Sharpen the Saw is steady renewal for people: physical, mental, social and emotional, and spiritual.
Sharpen the Saw
Steady renewal for people.
Sharpen the Saw is a FranklinCovey habit title. It is not a MaxKnow feature name. Think Win-Win and Synergize are FranklinCovey habit titles in the same way.
For us, that habit is steady renewal so the team can keep doing the work. The FranklinCovey page describes it as self-renewal that sustains the other habits.
Verified lines
Quoted with the source.
“KAIZEN can be applied in any type of organization, regardless of sector.”
Masaaki Imai. Kaizen Institute interview.
“Institute a vigorous program of education and self-improvement.”
W. Edwards Deming, Point 13. Deming Institute, the fourteen points.
“It is wrong to suppose that if you can't measure it, you can't manage it – a costly myth.”
W. Edwards Deming. Deming Institute, on that myth.
“Emphasizes the need for self-renewal and continuous improvement to succeed in and sustain the other habits.”
FranklinCovey, on the habit titled Sharpen the Saw. FranklinCovey, The 7 Habits.
Outside a quotation, the word is kaizen, in lowercase, with no trademark mark.
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